Heliotron concerning data protection
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| We consider the protection of personal data as a serious matter. Which is why we perform our activities in congruence with the applicable statutory provisions to protect personal data and data security. In the following you can read up on how we collect and handle information and to whom this information is provided if necessary. |
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Personal data |
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| We do not collect any personal data (e.g. names, addresses, telephone numbers or email addresses) unless you voluntarily provide us with such information (e.g. via registration, survey) or if you have provided your consent or if the corresponding statutory provisions concerning the protection of your data allow this. |
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Purpose |
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We generally use the personal data provided by you to answer your inquiries, to process your orders or to access certain information or offers. To nurture customer relationships it may be necessary for us
- to save, process and share your personal data with subsidiaries, in order to respond better to your needs or to improve our products and services, or
- (or a third party commissioned by us) to use this personal data to inform you about Heliotron offers which are useful to your business or to carry out online surveys in order to improve the quality of our service with regard to orders and requests of our customers.
Of course we will respect your wish if you do not want to provide us with your personal data in order to support our customer relationship (in particular for direct marketing or for purposes of market research). We will not sell or market your personal data to third parties, with the exception of companies which are affiliated with the Heliotron Kerzen GmbH. |
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Earmarked use |
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Heliotron will only collect, process or use the personal data provided by you online for the purposes you have been informed of, unless the collection, processing or utilization
- is carried out for an additional purpose, which is directly connected to the original purpose for which the personal data has been collected,
- is necessary to prepare, negotiate or fulfill an agreement with you,
- is necessary due to a legal obligation or official or court order.
- is necessary to provide the basis for or to protect legal claims or to defend against lawsuits,
serves to prevent abuse or any other illegal activities, e.g. intentional attacks on the Heliotron system to ensure data security. |
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Communication information or information related to use |
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| If you access our website via telecommunications services, communication information (e.g. internet protocol address) or information related to use (e.g. information on start and duration of utilization, as well as on the telecommunications services used by you) will be automatically created with technical means. These can permit possible inference of personal data. In as far as the collection, processing and utilization of your communication or use-related information is mandatory, it shall be subject to the statutory provisions on data protection. |
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Automatically collected, non-personal data |
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| When you access our website, on occasion information will automatically be collected (i.e. not via registration), which is not allocated to a specific person (e.g. Internet browser and operating system used; domain name of the website from which you came; the number of visits; average dwell time on the website; pages called up). We, as well as our subsidiaries, use this information to determine the appeal of our website and its performance and to improve the content.
“Cookies” – Information that is automatically stored on your computer. When you visit one of our websites, it could be that we save information as a “Cookie” onto your computer, which will then automatically be recognized the next time you visit our website. Cookies allow us, for example, to adapt a website to your interests or to save your password so that you do not have to re-enter it each time. If you do not want us to recognize your computer again, please adjust your Internet browser so that it deletes Cookies from your computer hard drive, blocks all cookies or warns you before a cookie is saved. |
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Children |
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| Heliotron will not intentionally collect personal data of children without expressly informing that such data should only be transferred with parental consent, if applicable statutory provisions stipulate this. We utilize or transfer personal data of children only in as far as this is legally permitted, to obtain the legally stipulated parental consent or for child protection. The nationally applicable legal provisions and the respective cultural conventions shall apply to the term “child/children”. |
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Security
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| Heliotron takes technical and organizational security measures to protect your personal data from unintentional or wrongful deletion, alteration or loss and from unauthorized transfer or access of data. |
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Links to other websites |
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| The Heliotron website contains links to other websites. Heliotron is not liable for the data protection policies or the content of these other websites. |
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Inquiries and remarks |
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| Heliotron will respond to all appropriate inquiries to view and (if necessary) rectify, supplement or delete personal data. We will also continue to adapt our data protection policy to match the further development of the Internet. We will give due notice with respect to changes on our website, which is why you should call up this site on a regular basis to inform yourself about the current status of the data protection policy. |
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